Entrepreneurs' Blog

31 Jan, 2012

Business In The Spotlight – Better Bathrooms

Posted by: Bev James In: Business In The Spotlight|Business Mentoring|Business Tips|Interviews|Marketing|Member In The Spotlight|Mentoring|Millionaire Mentors|Tips For Success

Business In The Spotlight - Better Bathrooms

We interviewed Colin Stevens, founder and managing director of Better Bathrooms, for this month’s “Business in the Spotlight”.

Here’s what we discovered about the business, the man behind the business and his journey as a member of the Entrepreneurs’ Business Academy.

Tell me about your business?

Better Bathrooms is a leading multi channel bathroom and tiles retailer selling bathroom suites, fixtures and tiles.

Customers can buy online at www.betterbathrooms.com, in in our three showrooms, over the telephone and through our mail order catalogue.

When did you set up your original business?

The business was set up just over 10 years ago from my bedroom. I was 21 years of age.

How did you come up with your big business idea then?

I was already selling clothes and golf equipment online and was looking to branch into as many channels as possible. My parents were working for a tap manufacturer and said “why don’t you try selling taps?”

The next day I gave it ago, 5 days later I was selling so many taps at a fantastic margin I decided to concentrate solely on bathrooms. 10 Years later, we now have over 100 staff, 3 stores, a huge website with thousands of customers daily and millions of pounds worth of stock.

What’s your USP?

Its quite simple: we deliver exactly what our company slogan states, better prices…. better service …. better bathrooms.

Our products are of the highest quality at the lowest prices, we stock all products which means we are in a unique place to deliver the goods on a next day delivery, or most importantly when the customer wants it. We are exactly the kind of company I’d like to buy from.

What has been your biggest challenge to date?

Honestly, keeping up with the growth and breaking through the barriers that growth creates.

What element of the business do you enjoy the most?

I love having a vision and buzz off making things happen.

Of late I’ve really enjoyed seeing career progression, especially with employees who have been with us for such a long time. We believe in investing in our staff, its great to see them progress and grow with the company. I’d have it no other way. I believe in my team and they demonstrate daily their belief in the business and the vision.

What is your favourite motivational quote?

“Were here for a good time not a long time” – I’m not sure who said it.

I think of this when times are hard and the pressure gets intense. At times running a business makes you blind to what life’s really about and what’s ALSO important. When I think of this quote I think of all the people who wish they were still alive and it makes me realize how lucky we are and it always puts me in better a mindset to enjoy the rest of my day whatever the day is like.

I truly believe that if you can make work fun…. its easier to enjoy.

What personal attributes do you think contribute to success in business?

Vision, planning, determination and hard work ethic, luck, communication, cash flow and profitability. In a nutshell! AND having the right idea for a business that people actually want!

How Important is social media to your business?

Very important for us, we use it to communicate with customers daily. Every day we check review websites to see what our customers are saying, we ask every customer to leave us feedback… good or bad, it’s a great way to get a good overview on how we are performing. Facebook and twitter is a very cheap way of gaining followers and we send company news and product information all the time – we get a lot of engagement this way.

What one piece of advice would you give someone thinking of starting a business for the first time?

Research your market, make a plan and make it happen, stop talking and take action today!

Where did you hear about EBA?

Funny enough, through social media (Twitter) – I then followed it up and attended a seminar in London and I’ve been going to as many EBA events as possible ever since.

Why did you join the EBA?

I felt I wasn’t polished enough as a leader and The EBA has definitely proved to be a fantastic polishing school for entrepreneurs.

What have been the core benefits so far?

KNOWLEDGE. The EBA has helped me to evaluate every situation and I’ve become a more educated (D PROFILE) – for those who don’t know about DISC profiling….check it out at www.bevjames.com

What would be the main reason for you to recommend The EBA to others?

Knowledge and understanding. It’s the things you don’t know that can get you in trouble and you don’t know what you don’t know!

Colin Stevens
Managing Director
Better Bathrooms

Telephone: 0844 484 7678
Website: www.BetterBathrooms.com
Twitter: @BetterBathrooms
Facebook: http://www.facebook.com/betterbathrooms
YouTube: http://www.youtube.com/betterbathrooms
Google+ Business Page: https://plus.google.com/110007083436828428438/posts 

IN SUMMARY:

Bev James says: “Colin is one of the most impressive business people I have met. From a young age he showed that he had the drive, focus and determination required to achieve great things in business. Colin has big plans for Better Bathrooms and I believe he will achieve anything he sets his mind upon ~ he definitely knows the power of the right entrepreneurial mindset!”

James Caan says: “Colin is a natural retailer and an impressive entrepreneur. It is very satisfying to hear how The EBA is supporting Colin, especially in terms of leadership skills, as these are essential for any business to grow.”

1 Response to "Business In The Spotlight – Better Bathrooms"

1 | Adil

February 22nd, 2012 at 09:15

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Great stuff!

Comment Form


  • Morgan Grage: I like this post, enjoyed this one regards for putting up. "No man is wise enough by himself." by Titus Maccius Plautus.
  • Derek: Brilliant article Bev, thanks for sharing. coincidentally the kilimamjaro example used is on my 2014 to do list! Ps thanks for the tips you gave me
  • jackson: thanks for your great article about developing your business idea to great business Jackson mutebi

About EBA

The Entrepreneurs' Business Academy is a unique and highly practical one stop resource for business owners and aspiring entrepreneurs, providing a range of courses , EVENTS and materials that give step-by-step guidance for entrepreneurs on their business journey. The EBA's courses have been put together by James Caan and Bev James MD of EBA and The Coaching Academy, and specifically designed to teach its participants the skills required to take an idea and turn it into a reality. Read more...

 

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