Customer Service Policy | Entrepreneurs' Business Academy Blog

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31 Jan, 2012

Retaining the perfect Customer

Posted by: Bev James In: Business Mentoring|Business Tips|Marketing|Mentoring|Tips For Success

“The customer is always right” is a well-known mantra, because without customers you have no business, it is their needs that feed a business’s sales. Getting business from your existing customers is less costly and unpredictable than attracting new ones, so retaining customers is vital for survival.

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Tags: Client, Clients, Customer, Customer Care, Customer Care Skills, Customer Engagement, Customer Expectations, Customer Experience, Customer Focused Approach, Customer Retention, Customer Service, Customer Service Policy, Customer-centric, Customers, Happy Customers

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Morgan Grage: I like this post, enjoyed this one regards for putting up. "No man is wise enough by himself." by Titus Maccius Plautus.
Derek: Brilliant article Bev, thanks for sharing. coincidentally the kilimamjaro example used is on my 2014 to do list! Ps thanks for the tips you gave me
jackson: thanks for your great article about developing your business idea to great business Jackson mutebi

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Posts Tagged ‘Customer Service Policy’

Retaining the perfect Customer

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