Successful people do the things they do in order to get the results they want – which may not be what they want to do at that time. Self discipline is key – it’s a sacrosanct ingredient for success.

Bev is a regular columnist for StartupTv Digital and this month you can hear Bev (it is an interactive digital publication) talking about The importance of plotting your customers’ journey from first contact through to repeat business.

It’s exciting to be a columnist in various media these days and I must say I find making the time to write articles and columns quite therapeutic from all the other activities I do in a typical day at EBA HQ.

It’s always fun being interviewed on camera for the team at Startup TV Digitals’ offices. Here is my latest interview which is about Key Person Knowledge.

In case you missed this latest issue of Startup TV digital in the sea of your emails since returning to work after the holidays, EBA founder, Bev James is featured in Issue 16. (That’s Bev on the cover with James Caan!).