Successful people do the things they do in order to get the results they want – which may not be what they want to do at that time. Self discipline is key – it’s a sacrosanct ingredient for success.

Bev is a regular columnist for StartupTv Digital and this month you can hear Bev (it is an interactive digital publication) talking about The importance of plotting your customers’ journey from first contact through to repeat business.

It’s exciting to be a columnist in various media these days and I must say I find making the time to write articles and columns quite therapeutic from all the other activities I do in a typical day at EBA HQ.